Term & Condition

The following terms and condition apply only to those products purchased directly from seya..

We make every effort to ensure colors appear as realistic as possible. However due to the constraints of digital reproduction on different web browsers, we cannot guarantee exact color depiction. Every care is taken to ensure descriptions and measurements are accurate, however variations may occur. Each fabric has natural texture and weaving character which are not default. Due to limited stock, it can happen that we can’t accept order.

Sales Tax / Duty
Sales tax will only be charged on orders for the domestic shipment in Japan.

Import Tax / Duty
DDU(Delivered Duty Unpaid) – The delivery recipient is responsible for paying all customs and clearance related duty/import tax at the time of delivery, which is based on the full purchase price paid for the order (as reflected on the commercial invoice). Seya. is not responsable for any fees charged by customs for DDU deliveries.

Our shipping partners will contact you when your order arrives to arrange for the payment of the import fees to clear your item(s) for delivery. Please contact the local customs bureau for any questions related to the import tax/duty fees levied by the country of import.

Please note the shipping fee of your order does not include any additional import duties, customs and local sales taxes levied by the country of import.

We are unable to refund any import tax/duty that your order may have incurred for returned or exchanged items. Please be advised that any exchanges may require additional tax/duty for import to delivery destinations.

How secure is this store?
This store uses PayPal and Stripe for payments, and they automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Privacy Policy
All information you provide us will be kept strictly confidential and used solely for the purpose of order correspondence. we absolutely will not share or sell our customer information with anyone.